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Top 10 IT Operations Management Solution Companies- 2020
Innovations in service and operations management (ITOM) are emerging as all-important from the service desk to the boardroom for companies to achieve quicker time-to-market; enhance productivity, efficiency, and quality of service. In an ever-evolving world that changes its facets daily, digital leaders recognize that aligning IT service and operations management is the key to growing at the scale required to compete and thrive. Industry-leading enterprises embrace this convergence to drive a service experience that delivers service delivery excellence, empowers line-of-business users, and increases business agility.
ITOM includes inventory management, event management, knowledge management, management of service requests, service portals, and change management. ITOM focuses explicitly on restoring a faulty service almost instantaneously by automating the resolution of IT infrastructure incidents. For the enterprise as a whole, it is enhancing the ability to empower users across the organization through the digital transformation that’s powerful, efficient, and effective.
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Our subscribers nominate the companies with whom they have collaborated and gotten results. If you think there is a company that deserves to be on our upcoming prestigious annual list of Top 10 IT Operations Management Solution Companies , please write to us about them and the reasons you think they need to be on the list
Future Facilities is a software company dedicated to improving the way data centers are designed and operated, and is streamlining data center management operations by leveraging the extraordinary potential of the Data Center Digital Twin. Future Facilities is a software company dedicated to building a better future for clients’ data center. The company pioneers the use of the Digital Twin for data center operations, so that clients can make their capacity planning decisions in a risk-free environment.
ReliaSource is a woman-owned small business that prides itself on being Flexible, Agile, and Responsive. The ReliaSource IT Mission-Critical Services offering began back in 2002 and has been evolving to this day to include a network of over 800 technicians nationwide and a Field Deploy Model that leverages nearly two decades of deployment experience coupled with the power of a custom ServiceNOW delivery platform. ReliaSource has deployed, installed and configured over 3 million devices and currently supports over 140,000 users with individual ITSM and comprehensive Device as a Service (DaaS) solutions
Absolute Performance
Absolute Performance is a computer software company that offers application maintenance and monitoring services. Absolute Performance provides expertise and technological solutions to help address stringent regulatory requirements and comply with HIPAA and PCI while delivering measurable performance and process improvements, all at a reduced cost. Absolute Performance has demonstrated expertise across numerous software systems, and can effectively transform an agency ‚ core and disaster recovery infrastructure in under 60 days. The upgraded infrastructure leads to lower agency costs and eliminates all future capital expenditures while providing 24/7 assistance
IRIS Network Systems
IRIS Network Systems offers a dedicated cloud management platform for Pan-African networks. Iris is a comprehensive and flexible data collection system designed to provide data about network operations as quickly as possible to the user in the most practical way possible. Inspired from dealing with the difficulties an ISP faces every day, Iris was designed from the standpoint of dealing with vast volumes of data and having a consistent and extensible way of presenting those data
Micro Focus
Micro Focus offers the design, development, and manufacture of prepackaged computer software to develop, test, deploy, evaluate, and modernize enterprise-critical applications. Micro Focus serves clients all over the world. They enable customers to utilize modern technology solutions by applying proven software and security expertise while maximizing their investments in critical IT infrastructure and business applications. As an outcome, they can build, operate, and secure the IT systems that combine existing business logic and applications with developing technologies to meet their increasingly complex business demands
Momenta Global
Momenta Global is a technology company that offers IT network solutions, business process outsourcing, and business automation applications. The company provides managed services with proactive management with both onsite and remote capabilities. The company is providing solutions with vendors, products, and partners like IBM, Dell, HP, Juniper, Cisco, Avaya, EMC, Xerox, Sonicwall, Microsoft, SAP, and many others. Besides, the majority of contact center design, implementation, and integration projects exists in Qatar
OpsRamp
OpsRamp offers an information technology cloud platform that centralizes discovery, monitoring, troubleshooting, maintenance, compliance, and reporting data. The company enables IT to control the chaos of managing their hybrid IT operations and act as a service provider back to the business. The OpsRamp service-centric AIOps platform, built in the cloud, drives total visibility across hybrid infrastructures, provides full multi-cloud infrastructure monitoring and management of business-critical services, and optimizes services through automation and integration with ITSM and DevOps tools
Origin Technologies
Origin Technologies Group, Inc. engages in the outsourced IT infrastructure services business. The company specializes in building infrastructures that balance performance, high availability, and cost-effectiveness. Simplicity is their guiding light. It's 24x7 monitoring/remediation, in conjunction with proactive maintenance, and prevents most of the problems from affecting users' ability to work. The companies monitoring sets are individually designed for clients' specific system requirements
SuMO IT Solutions
SuMO IT Solutions offers enterprise service & IT operations management solutions that support its clients in the digital transformations. The rapid growth of SuMO can be attributed to the breadth and depth of service delivery capabilities that combine strategic process consulting with market-leading technology expertise. Their clients include some of the most valued companies in the industries such as retail, manufacturing, distribution, education, government, and many others
XpoLog
XpoLog is an advanced log management and log analysis platform for application logs. XpoLog creates software that understands data and unlocks its hidden value, whether in local or cloud storage. XpoLog helps its customers troubleshoot, scan, locate, report, and envision on-demand mission-critical information on time. Their product is ideal for organizations that regularly deal with large amounts of log data such as service providers, high-tech firms, security and government institutions, eCommerce, telecommunications, and financial institutions
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